Eleven Tears

Eleven silver strands of light,
Eleven facets of a gleaming heart,
Eleven tears, forever falling, on
Eleven names in a tranquil pool.

While the government is still years away from constructing even the simplest memorial to the thousands who died on September 11, 2001, American Express commissioned a work of art to honor the 11 AMEX employees killed in the terrorist attack.

Entitled 11 Tears, it occupies a lobby corner of American Express' corporate headquarters at the World Financial Center. The work was designed by landscape architect Ken Smith, a native of Iowa who now lives and works in lower Manhattan. It "unites sky and ground, heaven and earth" and incorporates natural elements: water, light, quartz crystal and black granite. At the center is a 600 pound tear-shaped piece of Brazilian quartz, which was carved to have 11 sides, one for each victim.

The massive crystal is set into a stainless steel ring and suspended from the ceiling by 11 thin cables. Beneath the point of the upside-down tear is an 11 sided black granite pool; each side is inscribed with the name of an employee and a few words, selected by those who knew them best, to summarize the people they were.

At random intervals, 11 drops of water fall from the ceiling into the pool, creating intersecting ripples, "symbolizing the connections among the close-knit group of colleagues and friends." The fountain is surrounded by benches of matching black granite. Visitors sitting there and looking through the windows find themselves gazing directly at the site where the 11 died, working as American Express travel counselors on the 94th floor of One World Trade Center.


Lisa Kearney-Griffin


Bridget Esposito


Benito Valentin


Yvonne Bonomo


Anne Talsky Ransom


Lucia Crifasi


Karen Renda


Paul T. Zois


Sigrid Wiswe


Loretta Ann Vero


Gennardy Boyarsky


Out the window is the World Trade Center


In Memoriam


Architect Ken Smith

Iowa State University: Ken Smith

Lawrence Stoller CrystalWorks

New York Times: The Enduring Salute

JCK-Jewelers Circular Keystone: AMEX Remembers Eleven

American Express